Last month, I posted about the arrangements that South Western Railway (SWR) have put in place to compensate those who experienced disruption during December’s strikes.
The company has now completed the first phase of the compensation scheme, during which they contacted season ticket holders where they held complete sales records and accurate contact information.
SWR has now begun the second phase of this scheme. Eligible customers who have not been contacted by SWR, but who travelled on the network during the strike period (below), can apply for compensation online. The deadline to claim is 13 September, and SWR is clear that this compensation is in addition to any Delay Repay compensation you may have already received for the strike period.
More information about eligibility and how to claim is available here. Anyone who has already been contacted can also redeem their claim through this website.
The strike days were:
- From 00:01 on Monday 2 December until 23:59 on Wednesday 11 December;
- From 00:01 on Friday 13 December until 23:59 on Tuesday 24 December;
- From 00:01 on Friday 27 December until 23:59 on Wednesday 1 January.
(Image taken in 2019)
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